Account & Subscription
What's free, what's premium, and how to manage your account.
Free Features (No Account Required)
- Full onboarding quiz — All 12 questions to build your personalized protocol
- Protocol generation — Your custom sauna and cold plunge routine
- First complete voice-coached session — Full voice guidance, timer, and coaching
This lets you experience the app completely before deciding to continue.
Creating an Account
After your first session, create an account to:
- Save your progress
- Unlock your full 4-week progressive plan
- Sync data across devices
- Track weekly heat and cold minute targets
Account creation is optional but recommended for tracking progress over time.
Premium Subscription
What's Included
- Multiple protocol options — Switch between all 6 goal-specific protocols
- Custom protocol builder — Create your own session structure
- Advanced analytics — Detailed insights into your progress and trends
- Additional voice options — Choose from multiple coaching voices
Pricing
Monthly
$4.99/month
Annual (save ~17%)
$49.99/year
New subscribers get access to all premium features during a trial period before being charged.
Managing Your Subscription
How to Cancel
Your subscription is managed through the App Store:
- Open Settings on your iPhone
- Tap your Apple ID at the top
- Tap Subscriptions
- Find Hot Cold Coach
- Tap Cancel Subscription
You'll retain access to premium features until the end of your current billing period.
Restoring a Purchase
If you reinstall the app or switch devices:
- Open Hot Cold Coach
- Go to Settings
- Tap Restore Purchases
- Sign in with the same Apple ID
Deleting Your Account
To delete your account and all associated data:
- Open Hot Cold Coach
- Go to Settings
- Tap Delete Account
- Confirm the deletion
You can also request deletion at hotcoldcoach.com/delete-account.
What happens when you delete:
- Your account enters a grace period (in case you change your mind)
- After the grace period, all data is permanently deleted
- Session history, progress, and preferences are removed
- Active subscriptions must be cancelled separately through the App Store
Data & Privacy
- Minimal data collection — Session duration, protocol preferences, and optional feedback
- No account required to use core features
- Local storage — Data stored on your device when not logged in
- Secure sync — Encrypted and synced when you have an account
- No selling of data — We never sell your personal information
- Anonymized analytics — Aggregate data only to improve the app
For full details, see our Privacy Policy.
Contact & Support
General support: [email protected]
Privacy questions: [email protected]
Legal inquiries: [email protected]
We aim to respond within 24 hours.
